The Practice

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We are happy to address any concerns you may have. Please feel free to contact our office during work hours through our office phone number or e-mail address. We look forward to hearing from you!

Pediatric Health Center
11026 Vista Del Sol Dr.
El Paso, TX 79935
Phone: 915-593-5444
Email:

Office Hours

Monday – Friday: 8:30 am – 5:00 pm
Selective Saturdays Only

Appointments

We see patients by appointment only. To minimize waiting time, walk-ins are strongly discouraged. We try our best to accommodate our patients as much as possible when scheduling appointments. For health supervision visits, please call in advance to schedule your appointment. Some appointments may require the child to miss some school; however, these are considered excused absences. With continued care, appointments during school can be kept to a minimum. For school-age children, we encourage health supervision visits to be scheduled during the summer time to reduce the number of school absences. For sick children, please contact our office to speak with our nurse.

We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, but we ask for your help as a courtesy to all of our patients.

Financial

Payment is expected at the time treatment is rendered, unless special arrangements have been made prior to your appointment. For your convenience, we accept Visa, MasterCard, Discover and American Express.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary greatly, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service.

As a service to our patients, we will submit insurance claims for most insurance plans. We will fully attempt to help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 30 days.

We allow insurance companies 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. For any billing questions, please contact our billing coordinator Melissa at (915) 779-1716.